This article provides a step-by-step process on how to update your ColorProof software to the latest version.
In case of any issues, please do not hesitate to get in touch.
Already on the latest 'major' version, but need to apply a service patch? Please check out the below article instead:
Checking the Licence
Before upgrading, ensure you have the licence file for the version you are updating to. In ColorProof, go to Help > Update Licence and check the version listed in the Licence Overview window.
All major version updates require a new licence.
ColorProof 5.0 - 5.9 ➝ 5.10 New licence required
Point release updates and patches do not require a new licence.
ColorProof 5.9.0 → 5.9.1 No new license required
You can request a new licence by emailing firstname.lastname@example.org.
The first step is to download the latest installer packages. Go to https://support.gmgcolor.com and navigate to Downloads > Software > GMG ColorProof.
You will need to register to access the headquarter support website. Please note that your user account is not the same as this UK portal.
Once on the Download page, select the 'Download now' button for the main Installer. Then, navigate to the Patch tab and select the 'Download now' button again.
The download size is large and may take some time. Once finished, you should have two installers:
Extract each zip archive and move to the next step.
Creating an Environment Backup
In ColorProof, create an environment backup (.env file) by navigating to System > Environment Backup > Create.
Choose the destination folder and click Save.
In case of any database inconsistencies, the backup will not complete. Resolve the errors as guided by the backup wizard and then attempt to create the backup again. Do not upgrade ColorProof without a successful environment backup.
Copy the .env file to an external location.
Close the ColorProof window by clicking the cross in the top right corner.
Then, shut down the services by right-clicking the ColorProof icon in the system tray and choosing 'Shutdown'.
Running the Main Installer
Navigate to the previously extracted main installer folder (not the patch) and double-click the Setup_xxx.exe file to begin the installation.
Choose your installation language and click Next.
On the next window, click Next again.
Accept the terms in the license agreement and click Next.
Choose which components to install. For most users, leave as default and click Next.
- ColorProof + ColorProof AppData Package - The main application and database files. Leave ticked on for all users.
- Profile/SpotColor Editor - The tools required to build profiles and custom spot color databases. Leave ticked on for all users.
- Gamut Viewer - The ability to view and compare different colour spaces. Leave ticked on for all users.
- WebClient - A web interface for viewing jobs in ColorProof. Less commonly used by most users.
Leave the destination folders as default and click Next again.
Now click Install.
Wait for the installation to finish, this can take several minutes. If prompted during the installation to install device drivers, click OK.
Click Finish. Do not launch ColorProof yet.
Running the Patch
If any patches are available for download, these should be installed next. Open the previously extracted patch installer folder and double-click the Patch_xxx.exe file.
When prompted, click Update.
When complete, click Finish.
Double-click the ColorProof shortcut icon on the desktop to launch ColorProof.
If you updated to a new major version, the new licence file needs to be applied. The splash screen window may get stuck in status 'Creating Printer Types...'.
- Click on the splash screen with a single mouse click.
- The licence error window is revealed.
- Click OK on the pop-up and in the new window that appears, click Update.
- Navigate to the provided licence file and click OK.
ColorProof will now launch.
In case ColorProof does not launch, then shut down the services by right-clicking the ColorProof icon in the system tray and choosing 'Shutdown'.
Then launch ColorProof again by double-clicking the ColorProof shortcut icon on the desktop.