If this error appears on the print panel, it means that the printer has performed a clean, but still detects a nozzle is blocked.
This is normally caused by one of two things:
- A nozzle IS blocked, but may not be visible on the normal nozzle check pattern. This may clear with persistent cleaning, otherwise a service will be required.
- A nozzle isn't blocked, and the printer is incorrectly sensing a blockage (possible faulty AID board).
Please contact us with your printer serial number if you think your printer requires a service.